Terms & Conditions

  • Effective Date: 20 August 2026
    Welcome to AyurKalpa, a brand of Hrudayantar Wellness Private Limited.
    By accessing or using www.ayurkalpawellness.com, you agree to these Terms & Conditions.

    1. ABOUT US
    Legal Entity
    : Hrudayantar Wellness Private Limited
    Brand: AyurKalpa
    Address: Sai Avishkar Society, DSK Road, Dhayari, Pune, Maharashtra, India
    Email: ayurkalpasocial@gmail.com
    Phone: +91 98814 34286

    2. WEBSITE USE
    You agree to use our website only for lawful purposes. 
    You must not:
    – Misuse the website
    – Attempt unauthorised access
    – Introduce malicious software
    – Copy or reproduce website content without permission
    – Use our website for fraudulent activities
    – Provide false or misleading information

    3. PRODUCTS
    AyurKalpa offers Ayurvedic wellness and personal-care products.
    Product descriptions, photographs, colours and packaging may vary slightly from actual products.
    Customers should read the product label, ingredients, directions and precautions before use.

    4. PRODUCT INFORMATION
    Information provided on our website is intended primarily for product education and general wellness information.
    AyurKalpa products should be used according to the instructions provided on the product packaging.
    Our website content should not be interpreted as individual medical diagnosis or treatment advice.
    If you have a medical condition, are pregnant or breastfeeding, are taking medication, or have concerns about using a product, consult an appropriately qualified healthcare professional before use.

    5. ORDERS
    When you place an order, you agree to provide accurate information.
    We reserve the right to:
    – Accept or reject an order
    – Cancel an order where necessary
    – Correct pricing or product information errors
    – Limit quantities where appropriate
    – Verify transactions where reasonably necessary
    An order confirmation does not necessarily guarantee acceptance if an error, fraud concern or stock issue is identified.

    6. PRICES
    Product prices displayed on the website are subject to change without prior notice.
    Applicable taxes, shipping charges or other charges will be displayed where applicable.

    7. PAYMENT
    Payments may be processed through authorised payment providers.
    Razorpay is currently in the process of integration and may be used once activated. 
    We do not intentionally store complete payment-card credentials on our own servers.

    8. SHIPPING
    Orders will be shipped to the address provided during checkout. 
    Customers are responsible for providing accurate delivery information. 
    Delivery times may vary depending on location, courier service, weather, public holidays and circumstances beyond our reasonable control.

    9. CANCELLATION AND REFUNDS
    Cancellation, return and refund requests will be handled according to our Cancellation & Refund Policy published on the website.

    10. INTELLECTUAL PROPERTY
    All AyurKalpa logos, names, trademarks, product images, photographs, designs, text, graphics and other original content are owned by or licensed to Hrudayantar Wellness Private Limited unless otherwise stated.
    Unauthorised reproduction, modification, distribution or commercial use is prohibited.

    11. USER REVIEWS
    Customers may submit reviews and feedback.
    You must not submit content that is:
    – False or misleading
    – Offensive
    – Illegal
    – Defamatory
    – Infringing another person’s rights
    – Malicious or fraudulent
    We reserve the right to remove inappropriate content.

    12. LIMITATION OF LIABILITY
    To the extent permitted by applicable law, AyurKalpa shall not be liable for indirect or consequential losses arising from use of the website or products.
    Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

    13. WEBSITE AVAILABILITY
    We do not guarantee that the website will always be available, uninterrupted or error-free.
  • Maintenance, technical failures, cyber incidents or circumstances outside our reasonable control may temporarily affect availability.

    14. THIRD-PARTY LINKS
    Our website may contain links to third-party websites. 
    We are not responsible for the