Effective Date: 20 August 2026
Last Updated: 20 August 2026
This Privacy Policy explains how Hrudayantar Wellness Private Limited, operating under the brand name AyurKalpa (“AyurKalpa”, “we”, “us” or “our”), collects, uses, stores, processes and protects personal information when you visit or use www.ayurkalpawellness.com, purchase our products, contact us or otherwise interact with our services.
- COMPANY INFORMATION
Legal Entity : Hrudayantar Wellness Private Limited
Brand: AyurKalpa
Address: Sai Avishkar Society, DSK Road, Dhayari, Pune, Maharashtra, India
Email: ayurkalpasocial@gmail.com
Website: www.ayurkalpawellness.com
Website Platform: WooCommerce
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- INFORMATION WE COLLECT
We may collect information that you voluntarily provide, including:
– Name
– Mobile number
– Email address
– Billing and shipping address
– City, state and PIN code
– Order and purchase information
– Product preferences
– Reviews and feedback
– Information submitted through contact forms
– Communications through email, telephone or WhatsApp
– Information necessary to process refunds, cancellations or customer-service requests
We may also automatically collect technical information such as IP address, browser, device type, operating system, pages visited, referring website and website usage information.
3. PAYMENT INFORMATION
Online payments may be processed through authorised third-party payment providers.
Razorpay is currently being integrated and may become our payment gateway after activation.
Where Razorpay or another authorised payment provider processes your payment, payment information may be collected and processed directly by that provider according to its own privacy policy and security practices. AyurKalpa does not intend to store complete debit-card, credit-card or banking credentials on its own website servers.
4. HOW WE USE YOUR INFORMATION
We may use personal information to:
– Process and fulfil orders
– Arrange product delivery
– Process payments and refunds
– Respond to enquiries
– Provide customer support
– Send order and delivery updates
– Improve our website and products
– Understand customer preferences
– Prevent fraud and unauthorised activity
– Maintain website security
– Send marketing communications where permitted
– Conduct analytics and performance measurement
– Comply with applicable laws and regulations
– Resolve complaints and disputes
– Protect our legal rights
5. MARKETING COMMUNICATIONS
With appropriate consent or where otherwise permitted by law, AyurKalpa may communicate through:
– Email
– SMS
– WhatsApp
– Telephone
– Other permitted digital channels
Marketing may include information about products, offers, educational content, launches and AyurKalpa events.
You may opt out of promotional communications at any time.
Service-related communications, such as order confirmations and delivery updates, may still be sent where necessary.
6. COOKIES
Our WooCommerce website may use cookies and similar technologies for:
– Essential website functionality
– Shopping-cart functionality
– Login/session management
– Website analytics
– Performance improvement
– Marketing measurement
– Personalisation, where applicable
You may manage cookies through your browser settings and, where available, our cookie-consent mechanism.
7. SHARING OF INFORMATION We may share necessary information with trusted service providers, including:
– Payment providers
– Courier and logistics companies
– Website hosting and technology providers
– WooCommerce-related service providers
– CRM and customer-support providers
– Analytics providers
– Email/SMS/WhatsApp communication providers
– Professional advisers
– Government or regulatory authorities where legally required
We do not sell or rent your personal data as a commercial commodity.
8. THIRD-PARTY SERVICES
Our website may connect with third-party services such as payment gateways, courier providers, analytics services, social-media platforms and communication tools.
Such providers may process information according to their own privacy policies.
- INFORMATION WE COLLECT
